Oluwafemi Ajele

Administrative Assistant

LinkedIn

About

Highly detail-oriented and proactive Administrative Assistant with over three years of progressive experience in administrative support, client relations, and operational efficiency. Proven ability to leverage expertise in Microsoft Office Suite, CRM systems, and advanced scheduling to streamline processes, enhance productivity, and reduce response times by up to 20%. Seeking to apply exceptional organizational, communication, and problem-solving skills to support operational efficiency and a people-centred care environment at North York General Hospital.

Work Experience

Security Operations & Administration Specialist

Paragon Security

Mar 2025 - Present

Toronto, ON, Canada

Responsible for ensuring campus safety for over 5,000 individuals, proactively mitigating risks and de-escalating conflicts to maintain a secure environment.

  • Act as the first point of contact for safety and access inquiries from a diverse population of over 5,000 students and staff, requiring exceptional customer service and de-escalation skills.
  • Accurately document and report daily incident logs and patrol records, ensuring 100% accuracy for administrative and compliance purposes.
  • Collaborate with campus safety teams to enforce policies and coordinate logistics for high-traffic events, ensuring compliance and safety.

Corporate Trainer

Universal Investing and Consulting

Apr 2024 - Aug 2024

Toronto, ON, CA

Managed and delivered corporate training programs, ensuring compliance and enhancing administrative processes through accurate data management.

  • Maintained accurate training records and schedules for over 15 corporate sessions monthly, achieving 100% compliance with internal standards.
  • Generated detailed reports and updated databases, reducing administrative errors by 15% and improving data integrity.
  • Designed and organized comprehensive presentation materials, facilitating smooth delivery of training programs for over 50 participants.

Executive Assistant to the Chairman

Whogohost Limited

May 2022 - Aug 2023

Lagos, Lagos State, NG

Provided comprehensive administrative support to the Chairman, optimizing executive operations and enhancing information management for strategic decision-making.

  • Streamlined executive scheduling, email correspondence, and meeting coordination, reducing response times by 20% and improving operational efficiency.
  • Managed end-to-end travel logistics and organized high-profile events for up to 50 attendees, ensuring seamless execution and positive stakeholder experience.
  • Enhanced document management systems through digitization, improving record retrieval efficiency by 30% and data accessibility.
  • Prepared data-driven reports and presentations using Excel and PowerPoint, providing critical insights that supported strategic decision-making.

Customer Service & Sales Representative

Eddie Cole Autos

Aug 2020 - Apr 2022

Lagos, Lagos State, NG

Delivered exceptional customer support and managed sales documentation, contributing to efficient daily operations and increased administrative efficiency.

  • Delivered exceptional customer support, resolving inquiries and managing sales documentation for over 20 daily transactions.
  • Processed invoices and receipts with precision, maintaining error-free financial records and ensuring accurate reconciliation.
  • Optimized data entry and filing systems, increasing overall administrative efficiency by 25%.

Education

Business Administration - International Business

Seneca Polytechnic

Sep 2023 - Apr 2025

Toronto, ON, CA

Economics Education

Ekiti State University

Sep 2011 - Jun 2015

Ado-Ekiti, Ekiti State, NG

Volunteer

Volunteer

Seneca Student Federation

Sep 2023 - Apr 2025

Toronto, ON, CA

Supported student engagement initiatives and event planning, coordinating logistics for large-scale events.

  • Coordinated logistics for student engagement events with over 100 attendees, ensuring smooth execution and participant satisfaction.

Volunteer

Agincourt Community Food Bank

Jan 2023 - Dec 2024

Toronto, ON, Canada

Managed inventory and delivery schedules to optimize food distribution for community members.

  • Managed food inventory and delivery schedules, optimizing distribution to efficiently serve over 50 weekly recipients.

Certificates

First Aid & CPR Certification

Certified Provider

Jan 2024

Skills

Administrative Support

  • Scheduling
  • Calendar Management
  • Document Organization
  • Email Correspondence
  • Meeting Coordination
  • Travel Logistics
  • Event Management
  • Document Management
  • Data Entry
  • Filing Systems

Technical Proficiency

  • Microsoft Office Suite
  • Word
  • Excel
  • PowerPoint
  • Outlook
  • Advanced Excel
  • Power BI
  • CRM Software

Client Relations & Communication

  • Effective Communication
  • Customer Service
  • Relationship Management
  • Conflict De-escalation
  • Interpersonal Communication

Organizational & Operational Skills

  • Multitasking
  • Prioritization
  • Confidential Data Handling
  • Process Optimization
  • Productivity Enhancement
  • Risk Identification
  • Policy Enforcement
  • Inventory Management
  • Distribution Optimization

Data Analysis & Reporting

  • Data-Driven Reports
  • Presentations
  • Database Management
  • Data Analysis
  • Financial Records
  • Invoicing
  • Receipt Processing